Six trends influencing how customers relate to their insurers
The COVID-19 pandemic drove some of the most significant changes the markets have witnessed. The pandemic changed how people work, play, and shop. Like many other industries, the insurance sector also shifted consumer expectations. Customers are now more empowered...
Mortgage protection insurance: Do you need it?
Taking out a decade-long mortgage is a significant financial commitment for many homeowners, and it always pays to be protected while making such a substantial investment. There are several approaches to this task. Home and contents insurance, for example,...
The future of life insurance: How does the industry look next 10 years
Life insurers are about to step into a decade that looks a little hard. However, those who postpone the change or try to maintain the status quo may experience mixed results as fixed-line telecom providers whose business models were shattered by technology and social...